Sabai, the care companion that delivers personalised health support through everyday messaging apps, today announced it has surpassed 10,000 users across Southeast Asia, India and Africa — a milestone reached within months of its 1 March 2026 commercial launch.
Built to meet people where they already are — on LINE, WhatsApp and Telegram — SabaiHealth’s GeniusCare platform now serves users across Thailand, Malaysia, India, Nigeria, Kenya and Ghana. Since launching, the platform has exchanged more than 100,000 messages and resolved close to 44,000 health queries.
For the company, though, the headline isn’t the user count — it’s what those users do. More than half of Sabai’s monthly active users return week after week. Six in ten active users exchange four or more messages in a session, and nearly one in three send ten or more — using Sabai as a genuine daily companion to log meals, check symptoms, manage weight and nutrition, set medication reminders, and stay on top of their wellness.
Sabai is built to support individuals, families, and caregivers with clearer daily care guidance
“Ten thousand users is a number we’re proud of, but it’s the depth behind it that tells the real story,” said Rohit C. Nambiar, Co-Founder and CEO of SabaiHealth. “People aren’t trying Sabai once and leaving. They’re coming back every day, leaning on it through their chronic care and wellness journeys, and treating it as a real companion rather than an app. That’s exactly what we set out to build — and we’re only getting started.”
The milestone comes alongside rapid product momentum. Two weeks ago, SabaiHealth launched Sabai Beat, which connects users’ wearable devices through a partnership with ROOK so that activity, sleep and vitals data flow directly into their health conversations — instead of sitting unused on a wrist.
Responding to its users, the company also confirmed it is developing a menstrual and hormonal health tracker. Women make up 57% of SabaiHealth’s user base, and reproductive health is already among the everyday topics users raise.
“What excites me clinically is that people are engaging with their health every single day, not just when something goes wrong,” said Dr. Nara Decharin, Clinical Lead and Co Founder, SabaiHealth Thailand. “Whether it’s logging a meal, checking a symptom, or staying consistent with medication, these small daily habits are exactly what drive better long-term health outcomes — especially for chronic conditions. Meeting people in the apps they already use removes the friction that usually stops them. That’s the real promise here.”
“Building in the open means listening hard and shipping fast,” Nambiar added. “Our roadmap is written by our users.”
About SabaiHealth
SabaiHealth is a care companion making personalised, preventive healthcare accessible through the messaging apps people already use. Through its GeniusCare platform, delivered via LINE, WhatsApp and Telegram, Sabai supports users across Thailand, Malaysia, India and African markets on their chronic care and wellness journeys. Operated in Thailand through Sabai Health (Thailand) Co., Ltd., the company’s mission is to make everyday wellbeing simple, accessible and human — one conversation at a time. Did You Sabai Today? Sabai is not a doctor its a care companion.
Media Contact
Wansistha Luksanakoses (KP)
Communications, SabaiHealth
